Privacy policy

Pursuant to art. 13, Legislative Decree no. 196/2003 (Privacy Code), as well as in the sense of Regulation n. 229 of 8 May 2014 regarding the use of cookies, visitors to the website are provided with the following privacy statement regarding the use of the data entered and the cookies used. This Privacy Policy is based on Recommendation no. 2/2001, issued by the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established pursuant to art. 29 of Directive no. 95/46/EC. These provisions apply to the websites and portals of Pippo's Mountain Lodge - Stickl GmbH agricultural company and do not concern websites of third parties that may be accessed via a link.


When accessing the website, personal data of the user or data that can be attributed to him may be processed through the use of cookies.
The data controller is Pippo's Mountain Lodge - Stickl GmbH Srl, with registered office at Grumeregg n. 4 - 39054 Oberbozen (BZ). The data subject may exercise the rights granted by art. 7 of Legislative Decree no. 196/2003 by contacting the data controller in order to obtain confirmation as to whether or not personal data concerning him exist and as to their content and origin, as well as to check their accuracy and request their integration, updating or rectification. The data subject may request that data processed unlawfully be deleted, made anonymous or blocked, and may also oppose the processing of the data in any case where legitimate reasons exist.
To exercise the aforementioned rights, the user may contact the following address: Name Surname of the person responsible for data protection, e-mail, pec, fax, etc.


Regarding the data processed by cookies, please refer to the section below on the use of cookies.
We inform you that data provided in contact forms or specially created sections (e.g. career, customer area, newsletter order) will be used exclusively for the purposes stated therein. Any other purpose is subject to specific and separate information.
The processing is typically carried out in electronic form, but may also be carried out in paper form.


The data collected to process contact requests, applications or orders of the newsletter or other registrations are necessary to provide the requested services and performances. The consent in these cases is mandatory, any refusal will lead to the impossibility of providing the service.
Consent for additional advertising purposes is voluntary, and any refusal will not result in the impossibility of providing the requested services (unless the section is for advertising purposes).


The data will not be disclosed to third parties or otherwise forwarded.



While navigating the website, a number of information related to the informatic systems used by the visitor are usually collected.
This category of data includes, for example, the IP addresses or domain names of the computers or the MAC addresses (or the real locations, Ethernet or LAN, uniquely assigned by the manufacturer of the network card, Ethernet or Wireless).
These data can be used to make statistical surveys on the use of the website and to check its functioning.
The data may also be used to determine responsibility for any damage caused to the site in the event of computer crime.


Cookies are small text files that are sent to the user's computer by the websites that the user visits. They are stored there to be sent back to the website the next time the user visits it. In the course of navigation, the user may also receive cookies on their computer that are sent by other websites (Regulation of the Data Protection Authority No. 229 of 8 May 2014).
To ensure the correct use of cookies, it is necessary to differentiate them according to the purpose pursued by the user.

Technical cookies. 
Technical cookies are used exclusively to "enable the transmission of a message through an electronic communications network, or when strictly necessary for the provider of an information society service to provide that service expressly requested by the subscriber or user" (see art. 122, paragraph 1, of the Privacy Code).
They may consist of navigation or session cookies that allow normal navigation and use of the website (for example, by allowing purchases or authentication when accessing areas reserved for registered users).

No prior consent of users is required for the installation of these cookies.

Profiling cookies. 
Profiling cookies are used to create profiles of users. They are used to send advertising messages customized to the user's preferences and individual online behavior. Since these cookies strongly invade the privacy of the users, the consent of the users must be obtained before their installation, Art. 122 of the Privacy Code.
Analytical cookies.
They are used to monitor the use of the website by visitors and to collect statistics that allow the operator to optimize the site.  The main tool used for this type of web analysis is "Google Analytics", a service provided by Google Inc. that allows for the creation of navigation statistics. The Data Protection Authority has clarified that these cookies are technical cookies if the IP addresses are (at least partially) anonymized and the information is not shared with Google. Otherwise, they are profiling cookies.

Each typology of cookies can be used and managed either directly by the website owner or by third parties (cookies installed and acquired by other operators).
Cookies used by third parties also include the so-called social plugins, i.e. components that enable integration into social media (e.g. Facebook, Twitter, Google+, LinkedIn, Pinterest, Tumblr, etc.) In these cases, the content of the plugins is transmitted by third-party sites directly to the user's browser and integrated into the website by the latter. For information on the use of information collected by third parties, please refer to the respective privacy statements.

Here is a list of cookies used on our site:

6d81527ab0436c95b34caf030318db80: Session-Cookie

AltCookX: cookie that stores consent

_ga: Used to distinguish the users.
_gat: Used to create objects for the trackers.
Ec211252c6fba6858df3891c2c37d0ed: sprache

Resolution: Resolution

NID: language and preferences
GAPS: log in google
DSID: session

Cfduid: Cookies for site security

OTZ: Google analytics und G+
DV: google

Since profiling cookies (or cookies similar to them) are used on this website, the right holder has made the notification provided for by Art. 37 of the Privacy Code.


The banner that opens when the website is first accessed allows the visitor to view the essential information regarding the use of cookies and contains a link to the complete privacy policy.
In accordance with the law, the settings regarding the use of cookies are stored by means of a technical cookie for a period of 1 month.

It is possible at any time to cancel the selection made when accessing the site for the first time. To do so, follow the instructions contained in the following links. 

Microsoft Internet Explorer

Google Chrome

Mozilla Firefox

Apple Safari

Since the website uses third-party cookies, you will find here -in accordance with the requirements of the data protection authority- the links to the respective privacy statements.

Google Analytics, Google+ e Youtube:

Fulfillment of the legal information requirements in accordance with the European General Data Protection Regulation (GDPR)

This declaration concerns all our guests. We hereby inform you about the nature, scope and purpose of the collection and use of your personal data. Responsible for data processing is:
Chalet Grumer Suites&Spa der Grumeregg GmbH, which you can reach as follows:
Tel. +39 380 1880023

Fulfillment of the legal information requirements under the European General Data Protection Regulation (GDPR):

  • Your master data (first name, last name, address, telephone, e-mail, date of birth, place of birth, language, etc.)
    Your data in travel documents and identity cards
  • your data on payments, EC cards, credit cards and bank cards
    the length of stay requested by you and personal preferences related to the stay, which you make known to us

The data will be stored and processed by us for the provision of our services and, if necessary and required by law, transmitted to third parties (e.g. public authorities, tourism association). Your data will not be transferred to third countries.

If you refuse to disclose master data, travel document data and bank data, it will not be possible for us to fulfill our contractual obligations and accommodate you in our establishment. We do not use profiling and automated decisions.

The legal bases for these data processing operations are:

  • the fulfillment of our pre-contractual and contractual obligations to you
  • consents obtained from you
  • legal, contractual or other legal obligations on our part (e.g.
  • documentation rights and obligations under accounting, tax and customs law, contracts, reporting, or litigation)
    our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).

The duration of storage is determined by the duration of our business relationship, the consents you have given, and furthermore by the statutory retention obligations and legal obligations applicable to us.

You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as this is not opposed by any legal retention obligation on our part. If you exercise your right of revocation, all your data will be irrevocably deleted, unless overriding legal provisions are violated.

For more information about your rights as a data subject, please contact us at
We will be happy to help you.

The "Garante per la protezione dei dati personali" is the supervisory authority responsible for complaints:
Piazza di Monte Citorio n. 121 00186 ROMA, Fax: (+39) 06.69677.3785, Phone: (+39) 06.696771, E-mail: